Return policy

Return policy.

Return of digital keys purchased in the digital goods store HotGameKeys for reasons "could not activate", "the game is not liked", "did not read the description", is not produced, except for those cases that arose in the event of a technical failure, on the part of administration
Why can't the key be returned if it's valid?
01. You are not entitled to refuse goods of good quality that have individually defined properties, if the specified product can be used exclusively by the buyer acquiring it. This means that if the digital key that comes with the product is activated, the product can no longer be be returned to the store.
02. We cannot verify the fact of activation of the key, therefore, we cannot knowingly set problematic goods to the store, as we buy the goods directly in the store, and check before selling.
03. We cannot sell the key to someone after you for safety reasons of future buyers and the fact loss of confidential product information. All keys have a strict individuality and accountability in system for issuing goods, eliminating the possibility of duplicate sales of the same keys.
04.Where can I return the money?
1.Gift card, which can then be spent in our store HotGameKeys.com
The site administration recommends that you carefully study the description of the goods and evaluate the real interest in the product, so as not to create disputes with a return in the future.